Why choose us?

For many businesses selecting the correct plant maintenance partner is a key decision. So why should you switch to Banks Plant Solutions?

Why should I switch to Banks Plant Solutions?

  • Because we will save you money
  • And look after you with great customer service

How will Banks Plant Solutions save me money?

  • We will make sure that your plant lasts as long as possible
  • We will minimise the amount of time the plant is out of action; we will get it back to work as soon as possible and when we said it would be

What do you mean by great customer service?

  • Treating you properly with care and respect
  • Delivering on our promises: Doing what we said we would do; when we said we would do it
  • We will go the “extra mile” to sort your problem out as soon as possible with a good, cost effective, solution
  • We will get your plant back to work as soon as possible and when we said it would be
  • We will give you your own account manager to look after you
  • We have our own customer support vehicles equipped with welfare facilities, allowing our engineers to be fully self-sufficient when on your site
  • Our customer support vehicle can provide high performance air tooling at a flow rate of 60 cubic feet per minute

How do you know?  Why should I trust my plant with you?

  • Banks Mining has been using heavy plant on its surface mines for over 40 years. We have been a plant customer – so we know what great customer service looks and feels like
  • We are a “safe” contractor. We have excellent health and safety policies and procedures in place through our parent company Banks Mining.  These include ISO 50001, ISO 45001, Investors in People (silver standard), Better Health At Work (gold standard), etc.
  • We won’t go bust. Our parent company is financially strong

How are you different from my current partner?

  • We run our own plant so know that plant down time costs money and is frustrating
  • We are a professional company organisation that works to very high health and safety, quality and environmental standards – backed up by our 40 years’ of experience in the surface coal mining sector
  • We aim to continuously improve our environmental performance, by using safe, responsible and efficient business practices
  • We want to be a reliable long term partner for your business

Registered office: Inkerman House, St John's Road, Meadowfield, Durham, DH7 8XL

Registered in England number 2267400. VAT registration number 569 3236 14

© 2019 Banks Group. All rights reserved.